Sept 2017 - March 2018
Customer Service Associate
Amazon Development Center
Maintaining focus on customer issues in a fast-paced environment with excellent customer service skills.
Taking ownership to resolve challenging customer issues, escalating when necessary.
Composing grammatically correct, concise, accurate written responses.
Working overtime as required by business.
June 2014 - March 2015
BPO Trainee
Tata Consultancy Services
Policy servicing activities like Renewal, endorsement, cancellations and amendments.
Resolve discrepancy by investigating documentation and contacting HQ when variance identified.
Cancelling policy as and if requested by customers.
Oct 2018 - Jan 2019
Content Writing
ProPlus Logics - Published websites
Matrimony Website Design Company In Coimbatore. Know More
Email Marketing Company In Coimbatore. Know More
Budget Cottages in Kotagiri with Kitchen. Know More
Villas in Saravanampatti. Know More
GOOGLE CERTIFICATIONS
Completed Google Certificates
Google Ads Fundamentals
Google Ads Display
Google Analytics Individual Qualification